What is customer partner linking and unlinking, and how does it affect accounts?

Modified on Wed, 8 Oct at 2:24 PM

  • Linking Accounts:
    • In the Customers module, select a customer profile.
    • In the Details tab, use the Partner name field to link another customer as a partner.
    • Decide which account will be the primary account.
    • Linked accounts share House Account and Customer Credit balances.
  • Unlinking Accounts:
    • In the Customers module, select the linked customer profile.
    • In the Details tab, click Unlink Partner Account.
    • Existing charges remain on the primary account; contact support for adjustments if needed.

Related Article: Customer Partner Linking and Unlinking

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