How do I process a customer return through the POS?

Modified on Tue, 7 Oct at 4:25 PM

  • Navigate to the Point of Sale module and click the "Customer Return" button.
  • Search for the original sale by customer name or sale number.
  • Select the sale and specify the items and quantities to return.
  • Adjust return credit or add new items if necessary.
  • Proceed to checkout, select the refund payment method, and submit the return.

Related Article: How to Submit a Customer Return Through the POS

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