How are commissions calculated during a sale return?

Modified on Wed, 8 Oct at 2:22 PM

  • When a product is returned, the commission earned by the original salesperson is deducted, regardless of who processes the return.
  • In exchange scenarios:
    • More Expensive Item: The original salesperson's commission is deducted, and the new salesperson earns a commission on the higher-priced item.
    • Less Expensive Item: The original salesperson's commission is deducted, and the new salesperson earns a commission on the lower-priced item.

Related Article: How Commissions Are Calculated During the Sale Return

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