How do I void a sale and reapply the payment transaction?

Modified on Wed, 8 Oct at 2:20 PM

Access the Sale Details by searching for the sale using its number.
Click the Admin button at the top right corner.
Select the option to void the sale without voiding the credit card payment.
Confirm the action; the sale will be voided, but the payment transaction will remain stored in the system.
Create a new sale as usual.
In the payment section, select Credit Card.
Click Find Already Processed Payment and select the previous payment to apply it to the new sale.
Complete the sale by pressing Submit Sale.