This article is a step-by-step guide on locating and processing online orders in the Flawless POS system.
Accessing the 'Online Orders' module through the left navigation menu begins the process. 'Status Column' helps in recognizing unprocessed orders. By clicking on 'Process Order', the 'Process Online Sale' section opens to choose the fulfillment mode: 'Special Order', 'In Stock', or informing the customer about the inability to fulfill the order. Pressing 'Next' opens a preview of the customer message, which can be edited. Finally, clicking 'Complete and Create Sales Order' marks the online order as 'Processed' while creating a Sales order in the 'Supply Chain module'.
For detailed step-by-step instructions, please watch our video on this topic.
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