How do I cancel a special Order?

• Open the Point of Sale module and click the "Special or Pick Up Order" button.
• Find the special order you wish to cancel by searching for the customer's name or sale number.
• In the "Cancel" column, select the quantity to cancel and click "OK."
• The canceled item will appear in the cart as a negative quantity.
• Proceed to checkout; the system will display the Sales Order Credit as a negative amount.
• Select the refund method (e.g., Cash) and complete the transaction to issue the refund.

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