How do I set up and manage the BIG integration with Flawless POS?

• Access BIG Integration Settings:

  • Navigate to Store > Admin > Apps.

  • Find the BIG integration tile.

  • Click the three-dotted button in the top-right corner and select Update Configuration.

• Enter Your BIG Account ID:

  • Input your BIG Account ID in the configuration window.

  • This ID must be retrieved from BIG Jewelers directly.

• Set Up Data Sharing Options:

  • By default, only Customer ID and Zip Code are shared.

  • To share full customer details (name, email, phone, address), check Include Customer Details (not recommended by default).

• Vendor Inclusion or Exclusion:

  • Use Included Vendors to only share data for selected vendors.

  • Use Excluded Vendors to share all vendor data except for those listed.

  • Leave both fields blank to share all vendor data.

• Examples:

  • Leave Included blank + add Vendor A to Excluded = all vendors except Vendor A shared.

  • Add Vendor A + Vendor B to Included = only those two are shared.

• Preview Shared Data:

  • Click See a Sample File to download a preview in JSON format.

  • Click What data will be shared? to view a full breakdown of sales and inventory data fields.

• Understand What’s Shared:

  • Sales Data:

    • Completed sales from the last calendar month are shared.

    • Layaways and special orders are excluded until finalized.

    • Fields include SKU, Serial Number, Vendor Name, Price, Discount, Metal Type, and more.

  • Inventory Data:

    • Includes only in-stock items, POs, and items from shared sales.

    • Fields include SKU, Vendor SKU, Category, QOH, Stone Info, Cert Number, and more.

• Save and Finalize:

  • Click OK to save your settings.

  • An automatic schedule will be created to send this data to BIG.

  • You can view or manage this schedule via the Scheduler List.

Related Article: BIG Integration with Flawless POS