How to Connect your Flawless Inventory with Facebook and Instagram

Modified on Wed, 5 Feb at 11:14 AM

Connecting your Flawless POS inventory to Facebook and Instagram allows you to seamlessly tag and sell products across both platforms. This guide will walk you through setting up your inventory sync, ensuring your business is optimized for product tagging and visibility.

You may refer to this tutorial for a step-by-step guide on how to Connect your Flawless Inventory with Facebook and Instagram: Connecting Your Inventory

Step 1: Accessing Facebook Commerce Manager

To start, open your browser and navigate to business.facebook.com/commerce. Ensure you’re logged into the correct Meta Business Account. If you do not have a Commerce Account, you’ll need to create one.

Step 2: Creating a Product Catalog

Navigate to the Catalogs section.
Click Add Catalog and follow the prompts to create a new catalog for your products.
Once your catalog is created, you’ll be redirected to the inventory list. To sync it with Flawless POS, click Data Sources from the left-hand menu.

Step 3: Adding a Data Feed

Select Add Items and then choose Data Feed.
Enter your Flawless POS feed URL. The format is typically: www.yourwebsite.com/management/createFacebookFeed
Click Next, and Facebook will begin pulling product data from Flawless POS.

Step 4: Configuring Your Data Feed

After adding your feed, you’ll be given the option to set a sync schedule.
It’s recommended to update the feed every four hours to ensure Facebook and Instagram reflect your latest inventory.
You can verify the data source by navigating to Data Sources and selecting your feed.
Adjust currency settings, sync preferences, and update URLs as needed.

Step 5: Connecting Instagram for Product Tagging

Once your Facebook Business Manager is linked with your Flawless POS inventory, you can tag products in your Instagram posts and stories. Ensure that:

Your Instagram Business Account is correctly linked to Facebook Business Manager.
Product tagging is enabled within Instagram settings.
Any restricted products are reviewed, as Facebook has specific listing policies.

Additional Notes:

If Facebook limits or rejects certain products, review their Commerce Policies.
If your feed is not syncing, double-check the URL and sync schedule settings.
Meta provides additional documentation for verifying your business and troubleshooting product feed issues.

Troubleshooting

If you encounter any issues while trying to Connect your Flawless Inventory with Facebook and Instagram, please reach out to Flawless POS customer support for technical assistance.