Features Added
AI Assistant in POS App
A new AI-powered help assistant is now available directly inside the POS App. Staff can ask questions about POS features and receive instant answers pulled directly from the support knowledge base without needing to leave the app or open a browser.
Create Support Tickets From the POS App
Users can now create support tickets directly from the AI Assistant chat inside the POS App.
The assistant can:
- Draft the support ticket automatically
- Include conversation details
- Attach screenshots for additional context
Check Ticket Status From the POS App
Users can now view and track support tickets directly inside the POS App AI Assistant.
Ticket statuses such as:
- Open
- In Progress
- Resolved
can now be checked without switching to another system.
Photo Queue Persistence
Photos waiting for AI generation or review are now saved locally on the device.
If the POS App closes unexpectedly or users navigate away from the screen, pending photos will still be available when returning to the app so no work is lost.
Enhancements Made
AI Photo Options Improvements
Custom AI photo scenes now support both:
- Product photo generation
- Model photo generation
The POS App also now remembers the last-used scene, including custom scenes, so users no longer need to reselect them repeatedly.
Photo Actions Redesigned
The scan-and-photo workflow has been redesigned with a cleaner and more compact layout.
Less commonly used actions such as:
- Use Original
- Remove
have been moved into a menu to simplify the screen and improve usability.
Customer Search Improvements
Customer search in Point of Sale now filters automatically while typing, eliminating the need to press Done on the keyboard before seeing results.
Bugs Fixed
Customer Search Results Not Appearing
Fixed an issue where customer searches in Point of Sale could sometimes fail to display filtered results after entering a customer name.
Tax Calculation Loading Issue After Shipping
Fixed an issue where adding a shipping label could cause the tax total to remain stuck on “Loading...” permanently.
Sales can now properly re-price after shipping is added without requiring the transaction to be restarted.
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