How can I create a campaign targeting a custom audience?

Modified on Wed, 8 Oct at 2:34 PM

  • Access the Campaign Module:

    • Open the left navigation menu.
    • Click on the Communication button.
    • Navigate to the Campaign tab.
  • Add a New Campaign:

    • Click the Add Campaign button.
    • Enter the campaign title and select the campaign type.
    • Click Next to proceed.
  • Select a Custom Audience:

    • In the Campaign Audience section, click the Add an Audience button.
    • Choose Custom List from the audience options.
    • If you have a previously uploaded list, select it; otherwise, click Manage Custom Lists to upload a new one.
    • Upload your prepared CSV or Excel file containing the audience data.
    • Ensure the system accurately maps your data, particularly columns like email, first name, and last name.
    • Once verified, select the uploaded list and click OK.
  • Design and Launch the Campaign:

    • Proceed to customize the email subject and content.
    • After finalizing, click Save & Close.
    • To launch the campaign, find it under the Campaign tab, click the three-dot button on the right, and select Run Campaign.


Related Article: How to Create a New Campaign


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