This guide shows you how to use the Payment Link, an alternative Credit Card payment option that can be utilized during the Sale Checkout. This feature comes in handy when a customer wishes to pay remotely for an item. It eliminates the need to take sensitive card information over the phone, thus reinforcing PCI DSS compliance. A payment link is seamlessly sent via a text message or an email, and the customer can follow the link to complete payment securely.
The process includes selecting the Payment Link option, choosing the method of sending the link (either via text or email), customizing the message and deciding between waiting for the payment in real-time or waiting for customer submission. The customer follows the payment link, agrees to the policy, and fills in their card details. A successful payment leads to the transaction being applied in the Sale Checkout. Notably, this method offers convenience by automatically saving the card details, and can void the transaction if necessary.
For a detailed, step-by-step walkthrough of how to use the Payment Link option, watch our video.
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