How to Cancel an Order Line that has already been allocated to a Purchase Order

In this guide we will go through the process of how to cancel the order line in Sales Order in case this Order has already been allocated to the Purchase Order.

In the FlawlessPOS system, we proceed with the cancellation of Order Lines using the "Processing Sales Order" feature.

Typically, you can cancel a specific order line by filling in the "Cancel" column corresponding to the respective product. However, this action is not be feasible if there is already a Purchase Order allocation present.

Please have a look at the video below, where we show a practical example of how to create a Sales Order, how to allocate a Purchasing Order and then cancel an order line from the newly created Sales Order.

Cancelling the Order Line in newly created Sales Order which was allocated to Purchase Order