How to cancel an order line that has already been allocated to a service job

This guide aims to provide you with insights on how to properly cancel order lines within existing Sales Orders.

In the FlawlessPOS system, we proceed with the cancellation of Order Lines using the "Processing Sales Order" feature.

Typically, you can cancel a specific order line by filling in the "Cancel" column corresponding to the respective product. However, this action is not be feasible if there is already a Service Job or inventory associated with the given Sales Order Line.

Please have a look at the video below, where we provide a practical example of a Sales Order that includes a processed line, which is already connected to an existing Service Job.

How to remove an Order Line that is already linked with a Service Job